Privacy Notice

Last updated 20 May 2025

1. Who We Are and How to Contact Us

OZLintels Pty Ltd (ABN 86 654 967 432)
Unit 6/2 Lace St, Eumemmerring VIC 3177
Email: hello@ozlintels.au
Website: www.ozlintels.au

2. What Information We Collect

  • Information you provide voluntarily:
    • Account & profile data: name; email; phone; delivery address; quote requests.
    • Order details: products purchased; quantities; delivery instructions; payment tokens.
  • Information collected automatically:
    • Technical data: IP address; browser; device IDs; operating system.
    • Usage data: pages viewed; links clicked; referring URLs; search terms.
    • Cookies & similar technologies: session, preference & analytics cookies.

    You may disable cookies in your browser, but some site features may not work.

3. How We Use Your Information

  • Perform our contract: process orders, arrange shipping, manage returns & refunds.
  • Communicate: send confirmations, support updates & (with consent) marketing.
  • Improve our services: monitor performance, prevent fraud, customise content, analyse usage.
  • Comply with laws: taxation, consumer law & Privacy Act requirements.

4. Disclosure of Your Information

We do not sell your data. We may share it with:

  • Service providers: payment gateways; couriers; web hosts.
  • Professional advisers: accountants; lawyers.
  • Related entities: in case of merger, acquisition or restructure.
  • Regulators or law enforcement: when required by law.

All recipients must comply with this Notice and the Australian Privacy Principles (APPs).

5. Cross-Border Transfers

Your data is stored on Australian servers; any overseas transfers will use APP-compliant safeguards.

6. Data Retention

We keep personal data only as long as needed, or as required by law (e.g. seven years for financial records), then delete or anonymise it.

7. Children’s Privacy

Our services are not for under-18s. If we learn we have collected data from a minor, we will delete it immediately.

8. Your Privacy Rights

Under the Privacy Act and APPs, you may:

  • Access your personal information.
  • Correct any inaccuracies.
  • Delete or de-identify data in some circumstances.
  • Object to or restrict processing.
  • Withdraw consent where processing is consent-based.

To exercise any right, email hello@ozlintels.au. We respond within 30 days.

9. Complaints

If you believe we breached the APPs, contact us first. If unresolved, lodge a complaint with the OAIC at www.oaic.gov.au.

10. Changes to This Notice

We may update this Notice to reflect legal or practice changes. The “Last updated” date will change accordingly. Please review regularly.

By using our site or services, you acknowledge you have read and understood this Privacy Notice.